SAN FRANCISCO, March 10 // -- VoiceCon(R), produced by TechWeb (formerly CMP), today previews big product and market announcements that will be made at the upcoming VoiceCon Orlando 2008. The conference content and exhibitor announcements reflect a significant market transition, as enterprise communications expands beyond voice/telephony to Unified Communications and Software-based architectures. VoiceCon Orlando 2008 will be held March 17-20 at the Gaylord Palms Hotel in Orlando, FL. Registration for the event is now open at http://www.voicecon.com/orlando.
"We're incredibly proud that the leading industry solutions providers have selected VoiceCon Orlando to publicly unveil the latest technologies and products shaping the future of enterprise communications," said Fred Knight, VoiceCon General Manager. "Thanks to these announcements, our attendees will have an unprecedented chance to get a complete picture of the technologies necessary to meet their requirements and help them select and leverage strong communications platform."
The VoiceCon Orlando 2008 exhibitors who will be making announcements or demonstrating their new products for the first time will be growing as the event nears. The list currently includes:
-- 911 ETC announces V911 Connect(TM). 911ETC now offers Enhanced 911
SaaS (Software as a Service) solutions for VoIP or Hybrid PBX/VoIP to
provide an organization with an efficient and cost effective way to
manage its E-911 database. Visit http://www.911etc.com for more
-- Aspect Software announces enhancements to the industry's only true
unified approach to help contact centers better manage customer
interactions extending to subject matter experts in the enterprise by
delivering IT-ready, SIP-based VoIP solutions. This strategy includes
upcoming updates to Aspect(R) Unified IP(TM) and PerformanceEdge(TM)
to support unified communications strategies.
-- Calabrio announces new versions of their workforce optimization
software. Calabrio Quality Management 2.5 includes enhanced graphical
dashboards and knowledge worker support. Calabrio Workforce Management
8.3 includes vacation, long-term strategic planning and more. Calabrio
will also announce a new suite architecture that unifies all customer
interaction and performance management capabilities.
-- Clarus Systems provides integrated management, testing and monitoring
solutions for IP Communication and Contact Center deployments,
upgrades and transformations. The company is pleased to announce the
latest release of ClarusIPC, which offers new business intelligence
and performance management capabilities including: enhanced reporting,
data augmentation, analytics, advanced monitoring and alerting.
-- CyberData introduces its upcoming VoIP Intercom, which operates as a
door entry phone with access control capabilities, or as an emergency
phone with mass notification capabilities. The VoIP Intercom is
capable of two-way communication with a dedicated SIP extension. An
internal DTMF operated relay can activate auxiliary controls.
-- GN, the leader in innovative headset solutions announces a dedicated
Electronic Hook Switch (EHS) for Polycom's SoundPoint(R) IP desktop
phones. The EHS adapter allows office workers using a GN wireless
headset in conjunction with Polycom's VoIP desk phones to manage calls
up to 500 feet away from their desk.
-- iscoord is showcasing the new is-phone Communicator, a SIP softphone
integrated into Microsoft Outlook/MSN Messenger, and is-phone
click2connect, a feature enabling anonymous instant calls from any
website to any phone. The is-phone technology generates new business
and competitive advantages for carriers and is licensed to leading SIP
-- Litescape announces a new UC application -- SupportCast: Improve
customer service -- eliminating inefficiencies of disjointed web and
phone requests to CSRs. Coordinate Agent Statuses -- Bridge WebEx
SupportCenter with Phone ACD sessions. Minimize Impact to CSRs --
Utilize existing desktop software. Leverage Configurations -- Use
existing Phone ACD queues, routing, and rules.
-- NEC introduces new applications and infrastructure for large
enterprises and SMBs to tailor business communications based on
employee roles. Modeled after the UNIVERGE(R)360 vision, the new
solutions include advanced UC applications, communications servers and
modular IP and digital terminals. NEC will demo these new solutions at
-- NET (Network Equipment Technologies Inc.) introduces the VX1800 Voice
Exchange for Unified Communications -- The VX1800 Voice Exchange is a
high capacity intelligent media gateway that is purpose-built for
enterprise VoIP and unified communications. With advanced
interoperability features, providing capabilities that go beyond
limitations of simple VoIP media gateways.
-- NetQoS is launching VoIP Monitor version 1.1 with automatic
investigations into problems when a performance threshold is exceeded
as well as enhanced capacity planning reports to help both operators
and engineers evaluate VoIP or plan additions to existing VoIP
-- OnRelay is releasing an exciting new product, which will be announced
at VoiceCon. The product is designed to work equally well in North
America (EVDO / CDMA) and Europe (3G / GSM).
-- Phybridge, a provider of risk-free IP telephony deployment
infrastructure, will launch the Phybridge Uniphyer, a robust
deployment appliance that enables voice/data network convergence with
PoE and guaranteed QoS. The Phybridge Uniphyer makes any IP PBX into
a simple, plug-and-play installation with significantly lower
initial/ongoing costs associated with traditional deployments.
-- PROGNOSIS launches monitoring support for Nortel: PROGNOSIS announces
the launch of support for Nortel IP communications through version 9.5
of its market-leading PROGNOSIS IP Telephony Manager software. This
expanded functionality means that PROGNOSIS is the only specialized IP
telephony management solution supporting multi-vendor environments
across Nortel, Avaya and Cisco.
-- Sagem-Interstar Inc. (http://www.faxserver.com), the global leader in
advanced fax solutions for IP networks, announces that its new
XMediusFAX 5.5.2 fax server will support Cisco Unified Communication
Manager, version 6.1, using SIP trunking. This will enable SIP
deployments to be standardized across the network, ensuring higher
interoperability with SIP providers.
-- Star2Star Communications -- The only Business Grade Internet Phone
Solution provider with fully integrated, End-to-End monitoring and
management of your critical business telecommunications is pleased to
announce the availability of the S2S3000 soft phone. No one else
provides the Powerful Features, Quality, Reliability and Cost Savings
-- TASKE Technology, a call management software solution provider for
call centers and other businesses, officially announces the release of
TASKE Contact 8.8 here at VoiceCon. This release provides many
customer driven enhancements including a new application, TASKE
-- XO Communications' received INTERNET TELEPHONY's 2007 Product of the
Year for XO SIP Service. A converged solution offering IP-PBX
customers access to XO's data and voice network, it works with many
major PBXs. Better bandwidth utilization, optional voice compression
and only the port speeds and calling plans you need.
-- Zeacom continues to lead the evolution of Unified Communications with
the release of Version 5.0 of the Zeacom Communications Center. New
applications for mobility and conferencing will help executives
maximize their use of time while an emphasis on other vendor
integration increases Zeacom's appeal to the SMB market.
For more information on these companies and all the exhibitors at VoiceCon Orlando, go to http://www.voicecon.com/orlando.
VoiceCon Orlando 2008 reflects the massive shifts occurring with enterprise communications and information technologies. The agenda includes a first-of-its kind keynote featuring Nobel Laureate and former U.S. Vice President Al Gore, Cisco Chairman and CEO John Chambers and Sue Bostrom, Cisco Chief Marketing Officer, discussing the critical role technology plays in mitigating climate change using Cisco TelePresence. Gore, Chambers and Bostrom join Lou D'Ambrosio, President and CEO, Avaya Gurdeep Singh Pall, Corporate Vice President, Unified Communications Group, Microsoft Dennis Schmidt, Senior Vice President, VoIP Program Manager, Bank of America and Mike Rhodin, General Manager, Workplace, Portal and Collaboration Software, IBM as the featured VoiceCon Orlando 2008 keynotes.
Now in its 18th year, VoiceCon(R) is the leading conference and exhibition for enterprise IP Telephony, Converged Networks and Unified Communications in North America. VoiceCon(R) brings enterprise decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. As the momentum toward IP Telephony and convergence has grown, VoiceCon has expanded to include two yearly shows: VoiceCon Orlando, set for March 17-20, 2008, at the Gaylord Palms Hotel, and VoiceCon San Francisco, returning to the Moscone North Convention Center in San Francisco, November 10-13, 2008. VoiceCon Orlando was recently named one of Tradeshow Week's Fastest 50, a distinguished award recognizing the fastest-growing tradeshows. The event was honored with this distinction for show growth between 2004 and 2006. VoiceCon has launched No Jitter, (http://www.nojitter.com/), providing daily blogging and analysis of the enterprise IP Telephony, Unified Communications and Converged Networking world. VoiceCon also serves the community with two weekly email newsletters -- VoiceCon eNews (http://www.voicecon.com/enews) and VoiceCon UC eWeekly (http://www.voicecon.com/unified-communications/); and the VoiceCon Webinar Series. For more information, visit http://www.voicecon.com/.
About TechWeb (Formerly CMP)
TechWeb, the global leader in business technology media, is an innovative business focused on serving the needs of technology decision-makers and marketers worldwide. TechWeb produces the most respected and consumed media brands in the business technology market. Today, more than 10 million business technology professionals actively engage with and rely on our global face-to-face events, including Interop, Web 2.0, Black Hat and VoiceCon; online resources such as the TechWeb Network, Light Reading, Intelligent Enterprise, InformationWeek.com, bMighty.com, and The Financial Technology Network; and the market leading, award-winning InformationWeek, Wall Street & Technology, TechNet and MSDN Magazines. TechWeb also provides end-to-end services ranging from next-generation performance marketing, custom media, research, and analyst services. TechWeb is a division of United Business Media (http://www.unitedbusinessmedia.com/), a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.
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United Business Media Plc (UBM.L) is a leading global business media company that informs markets and brings the world's buyers and sellers together at events, online, in print and provides them with the information they need to do business successfully. Focused on serving professional and commercial communities, from doctors to game developers, journalists to jewelry traders and farmers to pharmacists around the world, UBM has 5,000 staff in more than 30 countries organized into specialist teams that serve these communities, helping them to do business and their markets to work effectively and efficiently.