operates as a management consulting company.
It offers customers skills in strategy, technology, and program management to companies in the financial services, insurance, telecommunications, healthcare, and the public sector worldwide.
The company’s services to the financial services companies include managing technology and business transformations, strategic sourcing, preparing for Basel II implementation, developing enterprise-wide payment strategies, and assessing various technologies.
DiamondCluster International advises insurance companies to address various issues, such as market agility, agent and customer experience and retention, distribution, information strategies, technology strategy, technology operations and enterprise architecture, technology and business transformation, and strategic sourcing.
The company assists its telecommunications customers with business and marketing strategy, customer behavior insight, wireless and broadband strategy and execution, wireless bid and launch, convergence, and information technology assessment and strategy issues.
Its services for the healthcare industry consist of medical and administrative costs reduction, post-merger integration, value extraction, and legacy system rationalization.
DiamondCluster International’s services for government agencies include citizen-centric responsiveness, homeland security, and enhanced scrutiny.
The company was founded in 1994 and is headquartered in Chicago, Illinois.
