piphany, Inc.
engages in the design, development, marketing, sale, and licensing of customer relationship management software products worldwide.
Its principal product suite, the Epiphany E6 suite, which consists of three product lines: Epiphany Advisor, Epiphany Marketing, and Epiphany Sales and Services.
The Epiphany Advisor product line coexists with existing enterprise infrastructures and to augment other packaged and legacy applications.
The Epiphany Marketing product categories enable consumer-oriented companies to design and execute customer management strategies and marketing campaigns across multiple inbound and outbound touchpoints.
The Epiphany Sales and Services product automates customer facing activities and interactions.
It allows a company’s sales personnel in managing their customer relationships by enabling them to manage sales cycles, including identifying the promising leads, preparing for sales interactions, and following up.
This product also helps customer care representatives and call center agents in responding to customer requests, issues, inquiries, and opportunities, as well as enables customers to help themselves over the Web.
The company also offers various services, including implementation, optimization, support, and upgradation.
In addition, it provides consulting and customer support services.
The company was founded in 1996 and is headquartered in San Mateo, California.
