operates as a customer strategy and solutions consultancy company.
It provides customer management, which includes customer strategy, customer relationship management, customer segmentation approaches, customer differentiation programs, and marketing management solutions; business intelligence and analytics solutions, including analytics, business process management, business activity monitoring, reporting, data architecture and decision enablement; and operational strategy solutions, including pricing and product development strategy and tactics, customer message management, and branding.
The company also provides operational strategy, process design, program management, organizational change, and technology delivery services to various organizations in the business services, consumer products, hospitality and travel services, insurance, life sciences, media and entertainment, mortgage and specialty banking, and the public sector industries worldwide.
Inforte was formed in 1993 and is headquartered in Chicago, Illinois.
